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We offer free mainland UK shipping for orders with a value greater than £50. Your order will generally be processed with in 24hrs and delivered with in 2/3 working days. For orders with a value less than £50 there is a fixed £3.95 fee.
We now offer flat rate shipping to selected European countries* *As of 7th March 2013. Please see pricing and delivery timescales below. PLEASE NOTE: Certain outlying regions with in Europe will incur a additional charge. In this instance we will contact you with this cost.
|The Netherlands||£10.95||2/3 Days|
|Czech Republic||£14.95||4/5 Days|
PLEASE NOTE: WE CAN ONLY MAKE DELIVERY TO THE BILLING ADDRESS. THEREFORE WE CAN NOT SHIP TO AN ALTERNATIVE ADDRESS FOR EUROPEAN CUSTOMERS.
With regret, we are unable to offer delivery to any country not listed above as we currently do not have an adequate delivery mechanism to service these destinations. However we continue to review the situation.
* Orders must be placed before 2pm, and for in stock items.
Any order placed before 2pm, and designated as being 'in stock' will generally be processed and despatched with 24hrs. If there is a problem with the processing of your order we will contact you as soon as possible. Please be aware occasionally we may ask for further clarification of the order details you have given. This is purely for extra security protocols we have in place for our and your protection. Any order placed after 2pm on a Friday will not be shipped until the following Monday (Bank Holidays are exempt).
Your order can be tracked after email confirmation of 'order despatch' has been sent to you. For order tracking you must have registered for an account, wherein you can login and locate your order(s) and selected the 'shipment details' link.
Our new system will now allow delivery to an alternative address other than that which is the registered card holder address. You can simply select 'delivery to alternative address' in the checkout section of this website. This is only available to customers based in the UK. Sorry at this time we do not offer this service to customers in Europe. Please be aware that occasionally we may require further information to enable smooth order processing.