We stand behind our products by offering a 5 year warranty (Tripods and monopods) and a 2 year warranty (Bags) against defects in materials and workmanship. The warranty starts from the date of purchase from either when purchasing directly from ourselves our through our network of resellers in UK and EU.
Our warranty covers defects due to materials or workmanship when the product is used under normal conditions and for it's intended purpose. It does not apply to any damage due to neglect, accident, unreasonable use or failure to adequately maintain and protect your product. See included manual for details.
You simply need to keep your purchase receipt, no activation is required. In the event of any claim we will ask for a copy of this receipt as proof of purchase.
In the unlikely event that you shall require your product to be repaired, please contact us here stating your details and that of your product.